Terms of Service & Refund Policy
Effective Date: October 4, 2026
Summary of Non-Negotiable Transparency Disclosures
- Independent Entity: We are a private commercial consultancy, NOT a government agency, empanelled representative, or legal court.
- Milestone Structure: Professional fees are billed 50% upfront to begin drafting and 50% upon filing receipt generation.
- Statutory Fees: All government statutory registration, scrutiny, and portal fees are paid directly to Haryana RERA official accounts.
- Zero Outcome Guarantee: Application approval or rejection rests entirely with the Haryana Real Estate Regulatory Authority.
1. Nature of Services
Prime Consultancy operates as an independent private consultancy providing administrative, paralegal document collation, requirement verification, format auditing, and digital application submission assistance for individuals and corporate entities seeking compliance under the Real Estate (Regulation and Development) Act, 2016 and Haryana RERA Rules.
Our services are strictly advisory and operational. We do not provide judicial legal opinions, do not issue government certificates or licenses, and do not possess discretionary regulatory powers. Filing actions on the official Haryana RERA web portal are executed solely as authorized operational representatives under express client instructions and authorization.
2. Professional Fee Schedule & Milestone Structure
To ensure fairness and commercial certainty, all consultancy engagements are governed by the following milestone model:
Upfront Professional Advance
Payable upon formal engagement. Covers comprehensive document auditing, cross-verification against Haryana RERA guidelines, drafting of affidavits and name mismatch declarations, and assembly of the broker RERA registration or Section 4 docket.
Filing Verification Balance
Payable immediately upon successful digital file submission on the Haryana RERA portal and generation of the official government application acknowledgment / reference number.
Invoices are issued under applicable Indian tax laws with applicable Goods and Services Tax (GST) charged separately as required.
3. Statutory Government Charges & Direct Remittance
All statutory government fees—including, but not limited to, agent RERA registration fees, project registration fees per square meter, scrutiny fees, and portal transaction fees—are determined strictly by official Haryana RERA notifications.
Mandatory Protocol: Statutory government fees are paid directly by the client to official Haryana RERA government bank accounts through the official government portal (haryanarera.gov.in). Prime Consultancy does not accept, hold, or escrow statutory government fees on behalf of clients.
4. Cancellation & Refund Policy
We maintain a transparent, equitable cancellation and refund framework:
100% Refund Prior to Commencement
If a client requests cancellation in writing before our compliance team has commenced document auditing, drafting, or verification work (within 24 hours of invoice payment), the client is entitled to a 100% full refund of professional advisory fees paid. Refunds will be credited to the original payment source within 5 to 7 business days.
Non-Refundable Once Document Drafting & Auditing Has Begun
Once our specialists have commenced the technical audit, affidavit drafting, or file compilation, the 50% upfront professional fee is non-refundable, as it covers custom legal drafting labor, professional time, and compliance verification costs already expended.
Statutory Government Fees Non-Refundable
Any statutory fees, scrutiny charges, or stamp duties paid directly to the Haryana Real Estate Regulatory Authority or state treasury are governed by government fiscal rules and are strictly non-refundable by the government authority or our consultancy.
5. Limitation of Liability & Zero Outcome Guarantee
While Prime Consultancy exercises professional care, procedural rigor, and format validation to ensure application dockets satisfy regulatory guidelines:
- Sole Prerogative of the Authority: The final decision to approve, grant registration certificates, request additional hearings, issue deficiency memos, or reject an application rests solely and exclusively with the Haryana Real Estate Regulatory Authority (HRERA).
- No Guarantee of Timelines: Processing timelines are determined by the Authority's internal workload, meeting dates, and scrutiny bench schedules. We do not and cannot guarantee government clearance dates.
- Limitation of Damages: In no event shall Prime Consultancy, its partners, or staff be liable for indirect, incidental, or consequential commercial damages, lost business transactions, or project financing delays resulting from regulatory decisions or authority timelines.
6. Client Obligations & Document Authenticity
The client warrants and guarantees that all personal credentials, KYC documents, tax filings, corporate resolutions, land ownership titles, and bank information provided to Prime Consultancy are authentic, genuine, accurate, and lawfully obtained. Any filing failure, penalty under Section 60/61 of the RERA Act, or rejection resulting from forged, misstated, or fraudulent records provided by the client is the sole legal responsibility of the client.
7. Governing Law & Jurisdiction
These Terms of Service and commercial agreements shall be construed and enforced in accordance with the laws of the Republic of India. Any legal dispute or claim arising out of our consultancy services shall be subject to the exclusive jurisdiction of the competent civil courts in Gurugram, Haryana.
Commercial & Compliance Inquiries
If you have any questions regarding our fee structure, billing, or refund policies before engaging, please contact our administrative desk:
Prime Consultancy
28/16, 3rd Floor, Hans Enclave, Sector 33, Gurugram, Haryana 122022
Phone: +91 879-684-4256
Email: billing@prime-consultancy.online / contact@prime-consultancy.online